Delete ENOTREE Account and Data

Last updated: July 1, 2026

ENOTREE users can request permanent deletion of their account and associated personal data at any time. This page applies to accounts created in the ENOTREE mobile app and web dashboard.

Account deletion is permanent. Once completed, deleted account records and survey data cannot be restored.

How to request account deletion

  1. Send an email from your registered ENOTREE email address to support@enrovix.com.
  2. Use the subject line: ENOTREE Account and Data Deletion Request.
  3. Include your full name, registered email address, organization or project name if applicable, and this confirmation statement: I request permanent deletion of my ENOTREE account and all associated data records.

What data is deleted

We delete your account profile, login credentials, project membership records, surveyor access records, tree inventory records associated with your account, uploaded tree photos, location logs, and related mobile app usage records where deletion is technically and legally permitted.

What data may be retained

Some records may be retained only where required for legal, tax, billing, fraud prevention, security audit, dispute resolution, or regulatory compliance purposes. Retained records are restricted to the minimum necessary information and are not used for active product profiling.

Deletion timeline

We verify and process account deletion requests within 7 business days. A confirmation email is sent after deletion is complete. Backup copies, if any, are removed during normal backup rotation unless a longer retention period is legally required.

Contact

For account deletion and privacy questions, contact Enrovix AI at support@enrovix.com.